Medical billing and insurance coverage can be difficult to understand. Our glossary of common insurance terms can help you better understand the details of your benefits and coverage. This includes information about Workers Compensation, Medicare, Prior Authorization, Deductibles, and Co-Insurance.

We continually strive to offer you easy and reliable access to help on your hospital billing questions. In this section, we answer many common billing questions regarding multiple bills, inpatient vs. outpatient services, insurance claim denial, and portions of the bill not paid by the insurance.

You can also visit our Financial Services Office at 321 Ann Street in Tomah, open 8 am – 4:30 pm Monday – Friday. Or call our telephone assistance toll free at (855)-778-2923.

Your satisfaction with all care provided is important to us. Our rooms and services for inpatient care are designed to make your stay easier. Call and emergency buttons in your room allow patients to easily request assistance. A daily menu of nutritious meals is delivered and collected by our staff, and cable television is provided at no charge.

We respect each individual’s right to confidentiality and safety throughout their care at Tomah Health. Our facility is smoke free, for your health and the health of others. Records concerning patient care are confidential, with safeguards that comply with federal and state regulations. We also offer special containers to protect eyeglasses, dentures, and hearing aids.

Having family and friends come to visit can brighten your day and help speed your recovery. Our goal is to provide an environment that promotes healing and provides a positive experience for both patients and their visitors. Visitors are welcome to use our cafeteria, vending machines, wifi, and gift shop. Please follow the guidelines in our Visiting Policy.

Tomah Health has Emergency Room Services available 24 hours a day, 7 days a week. We also have Urgent Care Services available 9:00 am to 9:00 pm daily. For scheduled appointments, plan to arrive 15 minutes before the appointment to register, or you can pre-register online.